･ Terms & Conditions ･

 

Please note: Customers are required to sign an agreement of these terms and conditions when we arrive at their event.

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To Book
Please complete the booking request form found on the bookings page, or email to info@misspotts.com.au.  Alternatively, you can telephone Miss Potts on 0418 227 337 to organise a booking or make an inquiry.    

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Booking Deposit
Miss Potts requires a $250 deposit at the time of booking.  There are no credit card facilities available at this time.  Payment can be made in person or by direct deposit transfer.  When transferring your deposit, please use your surname as the deposit reference. 

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Final payment
Final payment can be made by ensuring the balance is received in Miss Potts’ account no less than 3 days prior to the function. Alternatively, final payment can be paid directly to Miss Potts on the day of the function itself via cash. If the final payment has not been received 3 days prior to the function via electronic transfer, Miss Potts will contact you to clarify that final payment will be settled on the day of the function.

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Cancellations
- Cancellations made 14 days or more from the date of the event - full refund of deposit
- Cancellations made between 5 and 13 days from the date of the event - 50% refund of deposit
- Cancellations made 4 days or less from the date of the event - no refund

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Public holidays and long weekend surcharge
Please be aware that we charge an additional 15% for events held on public holidays or long weekends.

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Return of crockery
It is not necessary to wash the crockery – however please rinse cups and scrap plates before stacking as described in information sheet provided at the time of delivery.

Broken or damaged goods
Should any breakages or damage occur to the crockery, the following charges will apply:
Tea cup, saucer or plate - $50 per item
Tiered plate or teapot - $100 per item
Milk and/or sugar bowl - $50 per item